New 2025 Courses:
- Active Shooter Training: AVERT – Active Violence Emergency Response Course Material & Certification – facilitated by Preventative Edge LLC
- **CPR – Training & Certification– facilitated by Preventative Edge LLC
- Assistant Manager/Bookkeeper Guide To Rent Court Filings In Maryland & Delinquency Prevention/Reduction Techniques
- In Harmony – Generations At Work
Most Requested Courses & Workshops of 2024:
- Fair Housing – WIDE AWAKE Co-facilitated with an attorney
- Generating Results – Sales Strategies for the Multifamily Professional
- The Power of Service – Customer Service, Customer Experience and De-escalation Tips
- Lead, Motivate & Inspire – Leadership
- Harnessing Diversity in the Workplace
- Customizable New Employee On-boarding for Leasing & Service
Additional Courses & Workshops:
- Administrative Assistant Skills
- Anger Management
- Building High Performing Teams
- Business Etiquette
- Call Control
- Change Management
- Coaching People For Better Performance
- Communicate With Clarity & Impact
- Communication Skills
- Conflict Resolution
- Creative Problem Solving & Decision Making
- Emotional Intelligence
- Find A Way To Say YES!
- Frontline Retail Selling
- Handling Angry & Difficult Customers
- Influencing People
- Lead, Motivate & Inspire
- Leading For Results – Effective Leadership Skills
- Level Up – Critical Thinking For Leasing Professionals
- Managing People To Drive Results
- Motivating People
- Negotiating for Results
- Passionate Retail Experts
- Pathways To Service Excellence
- Presenting with Impact
- Professional Business Writing
- Professional Sales Questioning
- Professional Sales Skills
- Sales Management
- Setting Others Up For Success
- Telephone Debt Collection
- Time Management
- Train The Trainer
- Vision, Energy & Passion To Serve